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FIRST SESSION PREPARATION

Pre-session Information

Information that helps Cindy understand basic circumstances, needs and necessary safety considerations before the first session.

Not completed through a public web form

Because this includes emergency contacts, safety and health information, and cross-border information consent, Cindy will send it securely after booking. This page only explains what to prepare.

Information to prepare

  • Basic details, location, time zone, contact details and language
  • Emergency contact and their location
  • Primary concern and approximate duration
  • Previous or current mental health services
  • Necessary safety and relevant health information
  • Online counselling, cross-border processing and policy acknowledgements

You may mark “prefer not to answer” for questions you do not wish to answer unless the information is necessary for safety assessment.