Information we may collect
Depending on the service, this may include identity and contact details, location and time zone, emergency contact information, booking information, information you voluntarily provide about counselling needs or safety, payment confirmation and essential technical data.
How information is used
- Process inquiries and assess service suitability
- Arrange appointments and provide online counselling
- Support safety, necessary records and legal or professional duties
- Process payment confirmation, receipts and inquiries
Third-party services and cross-border processing
The service may use hosting, email, Zoom, Calendly, cloud storage and payment providers. Cindy is based in Canada, so information may be accessed, processed or stored outside your location.
Confidentiality exceptions and your rights
Information may be disclosed when necessary due to serious or imminent safety risk, legal requirements or another lawful duty. Subject to applicable law, you may request access, correction, withdrawal of consent or deletion where available.
yuexinspace@gmail.com